Frequently asked questions

Why should I recycle my computer or laptop?

Recycling helps reduce e-waste, conserves valuable materials like metals and plastics, and ensures hazardous components are disposed of safely. It’s an eco-friendly way to manage outdated or non-functional devices.

What types of devices can I recycle?

We accept all types of computers and laptops, including desktops, gaming PCs, notebooks, and Chromebooks. Accessories like monitors, keyboards, mice, and chargers can also be recycled.

Is computer and laptop recycling free?

Our recycling service is free for individuals in most cases. For businesses or bulk recycling, there may be a nominal fee for collection or data destruction services. Contact us for a tailored quote.

How do you ensure my data is secure?

We prioritize data protection by using certified data wiping or physical destruction methods. You will receive a certificate of data destruction for your records, ensuring your personal or business information is fully secure.

Should I delete my files before recycling my device?

While we handle data destruction, it’s always a good practice to back up important files and remove personal data before handing over your device.

Can you help with data recovery before recycling?

Yes, if you need to retrieve data from your old device before recycling, we offer professional data recovery services for an additional fee.

Do you accept broken or damaged computers and laptops?

Absolutely! We accept devices in any condition—working, damaged, or completely non-functional. Functional devices are refurbished, while non-functional ones are dismantled for parts and material recovery.

What happens to my device after I recycle it?

• Functional devices are repaired or refurbished for resale or donation.

• Non-functional devices are dismantled to recover valuable materials like metals, plastics, and glass.

• Hazardous components are safely disposed of following environmental regulations.

Will you repair my device instead of recycling it?

If your device can be repaired, we’re happy to provide repair services. Once repaired, you can decide to keep it or opt for resale or donation.

How do I recycle my computer or laptop?

We make it easy! You can:

• Schedule a pickup for larger or bulk items.

• Drop off your device at our recycling center.

• Use our mail-in service (available for specific locations).

What is the WEEE Directive, and how does it relate to recycling?

The WEEE Directive (Waste Electrical and Electronic Equipment) is a regulation that ensures electronic waste is disposed of responsibly. We comply with WEEE standards to ensure safe recycling and minimize environmental impact.

Can I recycle accessories like chargers and cables?

Yes, we accept all computer and laptop accessories, including chargers, cables, docking stations, and external hard drives.

How does recycling help the environment?

Recycling reduces e-waste in landfills, conserves natural resources by recovering valuable materials, and minimizes the harmful effects of hazardous substances like lead and mercury.

What is the carbon footprint of recycling?

Recycling significantly reduces carbon emissions compared to manufacturing new products. By recycling with us, you contribute to a cleaner, greener planet.

Do you offer recycling for businesses?

Yes, we provide tailored recycling solutions for businesses, including IT asset disposal, secure data destruction, and bulk equipment recycling. Contact us for a custom quote.

Can you provide documentation for my business?

Yes, we provide certificates of data destruction and recycling for compliance and auditing purposes.

How can I schedule a recycling service?

You can schedule a pickup or get more information by contacting us through our website, email, or phone. Drop-off services are also available during business hours.

What should I do before recycling my device?

• Back up any important data.

• Remove personal files, if possible.

• Bring any accessories, such as chargers, that came with the device.

Recycling Services

Expert solutions for computer and laptop recycling, ensuring data protection and environmental responsibility.

Data Protection

We ensure your data is securely wiped before recycling, protecting your information from unauthorized access.

Eco-Friendly Practices

Our recycling methods prioritize sustainability, reducing electronic waste and promoting responsible disposal of devices.

Data Protection

Data Protection: Ensuring Your Security

Why Is Data Protection Important?

When disposing of or recycling electronic devices, personal or confidential data stored on hard drives, SSDs, or other memory components can still be recovered if not properly erased. Ensuring secure data destruction protects you from risks such as:

• Identity Theft

• Data Breaches

• Unauthorized Access to Business or Personal Information

At Fone hub plus we understand the importance of protecting your sensitive information. Whether you’re recycling, repairing, or upgrading your device, we prioritize data security every step of the way. Our certified processes ensure that your personal or business data is completely and securely destroyed, giving you peace of mind.

Our Data Protection Process

1. Data Assessment

   • We identify all storage components on your device (hard drives, SSDs, USBs, etc.) to ensure no data is overlooked.

2. Certified Data Wiping

   • We use advanced, industry-standard software to permanently erase all data from your device. This ensures that no information can ever be retrieved.

3. Physical Destruction (Optional)

   • For clients who require an added layer of security, we offer physical destruction of hard drives and other storage media. This includes shredding or degaussing, which renders the device completely unusable.

4. Verification and Certification

   • After the data destruction process, we provide a Certificate of Data Destruction as proof that your data has been securely and permanently erased.

What Devices Require Data Protection?

We ensure secure data destruction for all devices, including:

• Computers and Laptops

• Mobile Phones and Tablets

• External Hard Drives and USBs

• Servers and Network Equipment

• Printers and Copiers with internal memory

Compliance with Regulations

We adhere to strict data protection regulations, ensuring compliance with:

• GDPR (General Data Protection Regulation)

• WEEE Directive (Waste Electrical and Electronic Equipment)

• ISO Standards for Data Destruction

By working with us, you can trust that your data is handled in accordance with legal and industry standards.

Our Commitment to Your Privacy

We take your privacy seriously. Whether you’re an individual or a business, our data destruction services are designed to protect your information from falling into the wrong hands.

• Complete Confidentiality: All devices are handled securely from collection to destruction.

• Transparency: We provide detailed reports on how your data was destroyed.

• Tailored Solutions: Whether you need wiping, shredding, or both, we customize our process to meet your needs.

How to Get Started

1. Contact Us: Schedule a service for secure data destruction or device recycling.

2. Choose Your Service: Opt for certified wiping, physical destruction, or a combination of both.

3. Receive Certification: Once the process is complete, you’ll receive a Certificate of Data Destruction for your records.

Contact Us for Recycling

Reach out for inquiries about computer and laptop recycling services and data protection solutions. We're here to help you with your needs.

EcoReboot IT Recycling

26 WATFORD WAY ,NW4 3AD
Hours
Monday - Friday
9am - 6pm
Contacts
08000563501

Recycling Services: Recycling@EcoReboot.co.uk

General Inquiries: Info@EcoReboot.co.uk

Our offices

EcoReboot IT Recycling

26 WATFORD WAY ,NW4 3AD
Hours
Monday - Friday
9am - 6pm
Contacts
08000563501

Recycling Services: Recycling@EcoReboot.co.uk

General Inquiries: Info@EcoReboot.co.uk

EcoReboot IT Recycling

77 high street london ,NW10 4NS
Hours
Monday - Friday
9am - 6pm
Contacts

08005593967

Recycling Services: Recycling@EcoReboot.co.uk

General Inquiries: Info@EcoReboot.co.uk