Privacy Policy

At EcoReboot IT Recycling , we are committed to protecting the privacy of our customers and ensuring the secure handling of your personal and business data. This Privacy Policy explains how we collect, use, and safeguard information provided during the use of our IT recycling services.

1. Information We Collect

When you use our services, we may collect the following information:

• Personal Details: Name, email address, phone number, and business information.

• Device Information: Details of devices sent for recycling, such as device type, serial numbers, or specifications.

• Payment Information: Details provided for invoicing and payment purposes.

• Data Stored on Devices: Devices submitted for recycling may contain sensitive data. We ensure all such data is erased securely.

• Website Usage Data: Information collected via cookies, such as IP address, browser type, and browsing activity on our website.

2. How We Use Your Information

We use your information to:

• Provide and enhance our IT recycling services.

• Communicate with you about your orders or inquiries.

• Ensure compliance with legal and environmental recycling standards.

• Provide certificates of data destruction or recycling upon request.

• Improve website performance and user experience.

3. Data Security and Destruction

Your data security is our priority. We implement strict processes to protect your personal and business information:

• Secure Data Destruction: All data on devices submitted for recycling is securely erased or destroyed using industry-certified methods.

• Encryption and Storage: Any personal information we retain is stored in secure, encrypted systems.

• Authorized Access Only: Access to your data is restricted to authorized personnel involved in processing your requests.

4. Sharing Your Information

We do not sell or share your information with unauthorized third parties. We may share limited information:

• With Service Providers: Such as logistics partners for device collection or delivery.

• With Regulatory Authorities: To comply with environmental laws and WEEE recycling regulations.

• For Certification: To provide evidence of proper recycling and data destruction to your organization.

5. Your Rights

As a customer, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your data where legally permissible.

• Withdraw Consent for data collection and processing, subject to service limitations.

6. Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyze user behavior. You can adjust your browser settings to decline cookies, but this may affect certain features of our website.

7. Compliance with Laws and Regulations

We are fully compliant with:

• WEEE Regulations: Ensuring proper disposal and recycling of IT equipment.

• GDPR: Protecting your personal data and privacy rights.

8. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data protection practices, please contact us:

EcoReboot IT Recycling

26 WATFORD WAY ,NW4 3AD
Hours
Monday - Friday
9am - 6pm
Contacts
08000563501/08005593967

Recycling Services: Recycling@EcoReboot.co.uk

General Inquiries: Info@EcoReboot.co.uk

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy. Your trust in our IT recycling and data destruction services is our priority.